As your business grows and evolves, you’ll need a phone system that has the capabilities and functionalities that can match its pace. However, the costs of a new phone system can be hard to justify if your existing phone system is well enough to “get by.”
With that said, there are many situations where keeping your old and outdated phone system can actually hurt your business. Here are six signs that it’s time to invest in a new phone system as you head deeper into 2017:
You’re Moving Your Office Location
If you’re moving to a new office, it’s a good idea to get a new phone system. Moving your old system will require you to uninstall the system and install it into the new location. Not only is this time consuming, you’ll have to spend a respectable amount of money to hire a professional for the whole process.
You Need More Features and Functionality
At a certain point, you’ll need to go with a phone system that can do more than just take calls and messages. Going with a system that allows for teleconferencing, auto attendant and redirect options, and advanced voice mail system can improve sales, in-office communication, and the overall customer experience.
You’ve Hit Maximum Capacity
Traditional phone systems have a limited capacity. It can really get expensive if you need extra lines due to reaching maximum capacity for Millville-area NJ phones. In this situation, it might be better to switch to a VOIP phone system as there is no need to install additional lines and can be scaled at an affordable rate.
You’re Receiving More Calls as a Result of Business Growth
If your business is growing and your existing phone system cannot receive the influx of calls, then it’s definitely time to get a new system. You’ll need a system that can handle the call volume and also be able to redirect calls to the right departments so that your customers and clients are satisfied with your service.
Your Phone Bill Has Gotten Out of Control
While landlines are reliable, the monthly costs can really get out of control if you are paying for monthly lines. Going with a VOIP phone system may be the better alternative if you want to save money and have access to a reliable, fast-speed internet service provider. With VOIP, there is a flat monthly fee depending on how many numbers you want and no add-on costs for basic features like call waiting, call transferring, caller ID, etc.
You’re Setting Up an In-House Customer Support Department or Setting Up a Call Center
If you want to set up an in-house customer support department or a marketing call center, it’s time to upgrade your phone system. You need a phone system that has the advanced features and functionality to automate various aspects of customer support and maximize the effectiveness of your marketing campaigns.
If any of these signs resonate with you, then look to MAX Communications. We have helped many businesses set up their phone systems. We offer a digital VOIP system that comes with all the basic and advanced features you need to run your business. Our system can also be easily managed through a user friendly web interface. To learn about our services, go to: https://maxcommusa.com/digital-voip-telephone-solutions.html